Polygon Analytics Limited: Privacy Policy

Effective 2019-04-04

Your privacy and trust are important to us. This Statement explains how Polygon Analytics Ltd. (henceforth: “Polygon Analytics Ltd.,” “we”, “us” or “our”) collect, handle, store and protect personal information about you in the context of our services. It also provides information about your rights and about how you can contact us if you have questions about how we handle your information.

Who we are

Polygon Analytics Ltd. is a Scottish private company that processes document using a Software as a Service (SAAS) model, and it also sells software for on-premise installations by its customers.

Business Service

Contact Address: Polygon Analytics Ltd., Attention: Polygon Analytics Ltd. Privacy Officer, 19a Canninig Street, Edinburgh EH3 8HE, Scotland, United Kingdom.

Who this statement applies to and what it covers

This Statement applies to individuals who use any website, application, including mobile application ("app"), product, software or service of ours that hyperlinks to this Statement (we call these our "Services").

Polygon Analytics Ltd. provides information solutions for enterprises, technologists and information professionals and our Services are generally not aimed at children.

Depending on the Service, we may provide additional or different privacy statements or notices for specific interactions you have with us or to highlight how we use your personal information for specific Services. Where we do this, it will be clear which statements apply to which interactions and Services. For example, if you use one of our mobile apps, we provide you a separate notice in relation to a particular data type collected through that app.

Within our Services, there may be links to third-party websites or applications. We are not responsible for the content or privacy compliance of third party websites or applications. You should check those websites or applications for their privacy statements and terms that apply to them.

Children’s Privacy. Our Services are not generally aimed at children. In the limited circumstances where we may collect and use personal information about children, for example to develop an educational resource, we will comply with industry guidelines and applicable laws.

What types of personal information we collect

The type of personal information we collect depends on how you are interacting with us and which Services you are purchasing or using.

The personal information we collect consists of the following:

Note that we store passwords only in encrypted form, and we never store credit card information on our servers, but rely on trusted third parties specialised in high-security payment processing instead.

How we use personal information

This section includes details of the purposes for which we use personal information and also the different legal grounds upon which we process that personal information. We use personal information to provide and improve Services and for other purposes that are in our legitimate interests as well as for compliance purposes. Further information is set out below.

Some laws require us to explain our lawful reason for processing your personal information. We process personal information about you on the basis that it is:

Legitimate interests for use

We use personal information for a number of legitimate interests, including to provide and improve Services, administer our relationship with you and our business, for marketing and in order to exercise our rights and responsibilities. More detailed information about these legitimate interests is set out below.

Your rights

You may have rights under European and other laws to have access to your personal information and to ask us to rectify, erase and restrict use of, your personal information. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

We will honor your rights under applicable data protection laws. You have the following rights under European laws, and may have similar rights under the laws of other countries.

In response to a request, we will ask you to verify your identity if we need to, and to provide information that helps us to understand your request better. If we do not comply with your request, whether in whole or in part, we will explain why.

In order to exercise your rights, please email us at privacy@polygonanalytics.com or write to us at our registered office address (see above).

How to obtain further privacy information on our products and services

This Statement generally relates to the personal information we collect about users in connection with the Services, where we make decisions about how that personal information is handled (Polygon Analytics Ltd. as a controller). However, you can email us at privacy@polygonanalytics.com if you have additional specific questions about how we process personal information that our customers input into our Services and for which Polygon Analytics Ltd. does not make decisions about (Polygon Analytics Ltd. as a processor).

How to contact us

If you have any questions, comments, complaints or suggestions in relation to data protection or this Statement, or any other concerns about the way in which we process information about you, please contact our Privacy function at privacy@polygonanalytics.com.

Sources of personal information

We collect personal information about you from your interactions with us and from certain third parties.

We obtain personal information from you:

What types of personal information we collect

Filing a Complaint. If you are not content with how Polygon Analytics Ltd. manages your personal information, you can lodge a complaint with a privacy supervisory authority. In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:

If you feel unhappy, we would appreciate if you let us know at privacy@polygonanalytics.com, so we have a chance to improve our processes. A list of National Data Protection Authorities in the European Economic Area can be found here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Policy Changes

This Policy may be subject to irregular updates. You can review this page to be informed about any material future changes or additions to the processing of personal information as described in this Policy; in addition, by signing up for our newsletter you will be able to ensure not to miss any changes if you wish to actively track changes.